Friendly customer from Australia
Grant is one of my Australian clients, whom I haven’t met in the flesh. So as it is, I know that he is a kind and modest gentleman. Our business began with an inquiry for small quantity parts, which was followed by making the samples, trial order and shipping for mass production.
I was always touched by his thoughtfulness. Every time he sends an email at night, a note like this will be added: Tomorrow morning, you will get the drawings, etc. What he does can save me from staying up for his email, because he knows there is a time lag between Australia and China.
Gradually, What he appreciates is that the quality of our products stays high and steady. This time, he sent us a set of mold by TNT express, I am firmly convinced that recognition and trust from our customers is the motivation of our going further.